Singapore arrival card guide for Indonesian travelers

The Arrival Card for Singapore is an electronic document for Indonesian travelers heading to Singapore. Replacing the older paper-based D/E card, the SG Arrival Card is a mandatory requirement for entry.

The Arrival Card for Singapore is an electronic document for Indonesian travelers heading to Singapore. This SGAC also acts as a Travel Health Declaration, giving essential travel and identity information to the Singaporean government.

It’s an all-digital system that has replaced the older "white card." Earlier paper-based D/E (Disembarkation/ Embarkation) card system was in place. Please note it is now phased out. Now, SG Arrival Card is a mandatory requirement to enter the country.

Need for Singapore arrival card

The Singapore government introduced the Electronic Arrival Card for Indonesian travelers and all foreign visitors to :

• simplify document checks
• shorten waiting times at the border
• gather accurate data on foreign visitors
• bolster Singapore’s security
• encourage paperless travel, benefiting the environment
• disease control

Key information needed to fill the SG arrival card

The SG Arrival Card asks for a range of data on the application form from Indonesians traveling to Singapore. This includes:

• health details
• arrival and departure dates
• staying plans in Singapore
• trip details
• contact details such as email address, phone number
• passport number
• issuance and expiration dates
• place and date of passport issuance
• date of birth
• citizenship
• full name

"You can obtain the arrival card up to three days before your arrival. To ensure you have enough time, it's recommended to get it at least two days before your travel."

-Natvisa Specialist

No visa requirement for short stays

Indonesians can travel visa-free to Singapore for up to 30 days. If someone else submits the SG Arrival Card application on an Indonesian traveler’s behalf, they must confirm that the traveler is aware of the card’s contents.

However, travelers from Indonesia must also understand the penalties for providing false information.

Navigating the SGAC application process

The Indonesian applicant has the option to review and make changes to their application or continue to the next step. Different entry points, such as airports, land checkpoints, and ferry terminals, accept the electronic SG Arrival Card for Singapore. However, it is not a visa.

If Indonesian visitors plan to stay longer than 30 days, they need both an SG Arrival Card and a Singapore visa. Indonesian passport holders can amend their Singapore Arrival Card application if their travel plans or health status change.

The health declaration’s role

Before entering Singapore, all Indonesian visitors must submit an SG Arrival Card online, which includes a health declaration.

The SG Arrival Card must be submitted within three days before arriving in Singapore. This is to avoid immigration delays.

Validity and duration of stay

The Arrival Card for Singapore remains valid until the traveler from Indonesia arrives in Singapore or after their visit, whichever happens first. If the card hasn’t expired, travelers can update their SG Arrival Card at any time.

The processing time of SGAC is within one to two days of submission. It is sent via email.

Steps after completing the SGAC

After finishing the electronic Arrival Card for Singapore, Indonesians and international travelers must submit it before arriving in the country.

Indonesian travelers should take note of the following information regarding the Singapore Arrival Card:

• The arrival card information can be submitted up to 3 days before the date of arrival in Singapore, including the date of arrival.
• It is important to remember that the SG Arrival Card is not a visa.
• The use of the SG Arrival Card e-Service is free of charge.
• All information must be provided in English.
• The options available in the drop-down menus of the SG Arrival Card represent places declared by visitors to Singapore.

Submitting the arrival card information successfully does not guarantee entry into Singapore. Upon arrival, the eligibility for entry will be assessed based on its own merits.

It is essential that all the information provided by the Indonesian applicant or on their behalf by a designated third party is accurate and true.

Important note for proxy submission

If Indonesian applicants are submitting the arrival card on behalf of someone else (referred to as "the principal"), they must make sure that the principal is aware of the contents of the submission.

However, the arrival card will be considered as if it has been personally submitted by the principal. The principal may be held responsible for any offense related to false statements or declarations made on the arrival card. Moreover, they may be held accountable for aiding the commission of such offenses.

Updating SG arrival card (SGAC) submission

If there are any changes to travel plans or updates to health status, travelers from Indonesia can update their SGAC submission. The arrival information on the SG Arrival Card expires under two conditions: after the applicant arrives in Singapore or after visiting Singapore, whichever occurs earlier. Visitors from Indonesia can update their SGAC anytime before it expires.

Additional information

To update the information on the SG Arrival Card, Indonesian travelers will need the following:

• Passport information
• DE Reference Number received via email upon successful submission of the SGAC

On the "Update Submission" page, the following information is required to retrieve the submitted details on the SG Arrival Card:

• Date of Birth in dd/mm/yyyy format
• Passport Number
• DE Number
• Citizenship
• Date of Passport Expiry

Editing the SGAC form

There is an "Edit this Submission" button that allows Indonesian applicants to make necessary changes to the SGAC application form.

Before editing the form, citizens from Indonesia must have all the required travel documents, such as their passport, visa (if applicable), and any other supporting documents.

Printing the SG arrival card

Travelers from Indonesia can download and print the SG Arrival Card prior to their trip. Fill it out accurately and have it ready for submission at the immigration counter.

Guidelines for minors and short-term visitors

Everyone, including minors and children, requires an arrival card to enter Singapore.

Short-term visitors who wish to extend their stay can apply for a visit pass extension online. Engaging in business, professional, or paid employment activities is not permitted when in Singapore on a short-term visit pass.

Conclusion

Indonesian travelers visiting Singapore should be aware of the necessary documents and procedures related to the Singapore Arrival Card (SGAC). Upon arrival in Singapore, it is essential to present the SGAC to the Immigration and Checkpoints Authority (ICA) officer at the immigration counter.